SAP CRM ONLINE TRAINING

SAP CRM functional Online Training:

Good online training offers the best SAP CRM online training with the industry experts as their trainers. All the experienced certified tutors will share their experience, tips and tricks in the SAP CRM Online training course

SAP CRM Functional online training course details:

 

SAP CRM Functional

SAP New Dimensional – CRM

Overview and Introduction to CRM

Introduction to Net Weaver

General SAP Transactions

Foundation Architecture of my SAP CRM

Overview of CRM server Technology and User Interface

Business Partners

Organizational Model

 

CRM Base Customizing

 

Territory Management

Product master

Business Transaction Processing

Activity Management

Partner Processing

 

CRM Base Customizing

 

Actions

Overview of Pricing in CRM

CRM Billing Overview

CRM Middleware

 

CRM Interaction Center Win Client

 

Interaction Center Overview

Architecture landscape

Win Client Profile & Configuring Components

Action Box and alert molder

Interaction center scripting

 

CRM Sales

 

Opportunity Management

Copy Control

Quotation and Order Management

Overview Contract Management

 

CRM Analytics

 

Introduction to BW

Activating CRM Business content

Introduction to analytics

Data Mining Work Bench

Analysis Process Designer (APD)

Customer analytics (data mining, CL TV)

Marketing analytics (planning, Target group selection, RFM analytics)

 

Marketing

 

Overview of marketing management in my SAP CRM

Marketing and campaign planning

Planning and performing marketing projects

Marketing Calendar

Personalized mail forms

Creating personalized e-mails

Business partner-controlled communication

Segmenting business partners

Marketing attributes

Segment Builder

Creating profiles and target groups

Lead Management

Campaign automation

External List Management

Quick Enquiry

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